RFPs

I have extensive experience in writing requests for proposals (RFPs) for organizations looking to partner with digital firms in web redesign projects. I have written detailed RFPs for Vancity Community Foundation, Canadian Home Builders’ Association of British Columbia, Greater Vancouver Home Builders’ Association of BC, College of Massage Therapists of BC, Justice Institute of BC, Michael Smith Foundation for Health Research, and other organizations. I assist in managing RFP processes by providing recommendations for vendors to include in an RFP. I also provide and implement weighted assessment criteria for both written submissions and in-person demos/interviews, and support organization issuing RFPs to the point of selecting a vendor and beyond. I also provides similar services for requests for quotations (RFQs) and requests for information (RFIs).

See the blog post on RFPs and RFQs.

WEBSITE REDESIGNS

I have more than 15 years of experience managing web redesign projects for organizations and small businesses. I have managed web redesigns for the Justice Institute of BC, College of Massage Therapists of BC, Michael Smith Foundation for Health Research, Pronto Caffe, and other organizations. My services in this area include writing and managing RFPs for web vendors; acting on behalf of organizations and small businesses to ensure web vendors meet agreed-upon requirements; providing project management for internal teams; designing information architecture; developing content strategy, and delivering on the strategy by writing web-friendly content and providing engaging photography; designing and conducting usability testing; maintaining content post-launch with web content management systems such as WordPress and Drupal; and other services.

Writing & Editing

Writing and editing are core services that I offer. With my years of experience as both a communicator and journalist, I take on a range of writing and editing assignments. I specialize in writing for the web, with a style that’s geared toward the way people read on the web. I also write and edit email newsletters, annual reports, news releases, company histories, and other communications vehicles. I write content from scratch, or edit content that the client provides.

ONE-MAN COMMUNICATIONS & MARKETING DEPARTMENT

Drawing on my experience and versatility, I can serve as a one-man communications and marketing department for organizations and small businesses lacking the resources to maintain an internal department. I can provide the following services:

  • Communications and marketing strategy
  • Writing and editing for websites, email newsletters, annual reports, and other vehicles
  • Website management
  • Photography
  • Internal communications
  • Media relations
  • Social media management
  • Crisis communications

CONTENT STRATEGY

Content strategy involves taking a comprehensive approach to developing content. Attending the Confab Content Strategy Conference in Minneapolis kickstarted my passion for this exciting area. I craft integrated content strategy for websites (desktop and mobile), email newsletters, and social media. Key elements include:

  • Auditing existing content and highlighting issues to be addressed
  • Crafting goals, objectives, and key messages
  • Identifying target audiences and constructing personas
  • Creating guidelines for engaging storytelling
  • Incorporating content strategy in a web redesign project
  • Developing a style guide, including direction on voice/tone and brand alignment
  • Establishing a content creation workflow, governance structure, and maintenance process

Instagram Strategy & Photography

I’m an Instagramer chosen as a suggested user by Instagram. I have collaborated with brands – including NBA Canada and Mazda Canada – on Instagram campaigns. Phoenix-based Bloguettes recruited me to be on a team of Instagram influencers to teach mobile photography and Instagram strategy at InstaCamp Palm Springs. I provide brands, small business, and organizations with strategic advice and hands-on instruction on Instagram and mobile photography. Services in this area include:

  • Providing an Instagram strategy that integrates with your overall communications and marketing strategy.
  • Providing both visual and written content for your Instagram feed.
    • I took all of the photos on this website.
    • See the cover feature story on my photography and Instagraming in the Vancouver Courier.
    • See the interview with me about architectural photography and my photos in Hayo Magazine.
    • See the interview with me about landscape photography and my photos on the Bloguettes website.
  • Maintaining and growing your Instagram feed or providing support so you can maintain and grow it yourself.
  • Helping you convert your personal Instagram feed to a business profile (which involves setting up a Facebook business page).
  • Fine-tuning and adjusting your Instagram strategy by interpreting analytics from Instagram (when you have a Business Profile) and Iconosquare.

See the blog post on growing your brand through Instagram.